At WIRELESSWAVE, the health and safety of our customers and employees is our priority. We continue to closely monitor the situation and are taking all the necessary steps to ensure we continue to be available for our customers. Rest assured, we can still be reached to respond to your questions via email or using the ‘Contact Us’ bubble on this page.
We have temporarily closed all our locations across Canada. We will reopen our locations when the situation improves, as recommended by public health officials.
If you are looking to purchase a new phone, activate a new plan or upgrade your phone, our team will be happy to reach out to you when our stores reopen. Please send us your details by clicking the 'Contact Us' bubble on this page, and we will add you to the waitlist.
If you have an urgent inquiry, our customer service team is here to help, Monday to Friday from 8 am to 5:30 pm PDT.
Online: by clicking the 'Contact Us' bubble
Should you need to return a product, we have extended our return period to 30 days. Contact us if you need a copy of your receipt or if you have any question related to our extended return policy.
If you purchased AppleCare+, please visit getsupport.apple.com or call Apple at 1-800-263-3394 for support. If you purchased Mobile Protection Plan, and require assistance with the extended warranty, please contact our warranty service provider online at mobileprotection.brightstarprotect.com or by calling 1-855-562-1955.
You can continue to shop for Accessories on our website. However, please expect shipping delays during this time. Shop Now
Alternatively, you may also contact your wireless carrier: