Privacy Policy

We are committed to protecting the privacy of personal information of our valued customers. "Personal information" means information that identifies you personally, such as your name, address and telephone number, credit card information, insurance policy details or other personal information. We want to let you know about our practices on collection and use of personal information.

Information We May Collect and Why

GLENTEL Inc. dba WirelessWave collects and uses your personal information:

to provide services to you
for payment purposes
to obtain credit reports for new accounts
for warranty purposes and customer satisfaction programs

Disclosure

We may disclose personal information within our organization for accounting, credit and other routine business operations. From time to time, we may share information with third parties for research, quality control or business planning purposes, provided they maintain the confidentiality of the information we share with them. We may also disclose personal information to third parties if we are permitted or required to do so by law, for example, by court order, or for the collection of overdue accounts, or for the purposes of a corporate sale, acquisition, merger or re-organization.

We do not share personal information for purposes unrelated to our business operations. We do not sell personal information.

From time to time, we may send advertising materials to you about WirelessWave products or services. However, if you do not want to receive this, you may opt out at any time by contacting our Privacy Officer at (604) 415-6500.

Confidentiality and Security

We restrict access to information about you to those employees who need to know the information to manage operations and provide products or services to you. We have implemented safeguards to protect your information.

Corrections and Concerns

If you believe that any of the information we hold about you is inaccurate, please tell us. We will promptly investigate your request, determine if it is appropriate to make any change and respond accordingly. If you require access to your personal information or have any concerns about this policy, you should contact our Privacy Officer at (604) 415-6500 or by e-mail melanie.mitchell@glentel.com.